Outsourced Tech Support
Strengthen relationships between your customers and your brand with exceptional customer support that pleases users, increases retention, inspires renewal and encourages Word-Of-Mouth advertising.
Expert tech support representatives
We provide professional Tier I and II Technical Support Specialists who gains a complete understanding of your product presenting your users with a delightful experience.
Trained on best practices and combined with years of experience our teams are fully committed to provide your customer with an exceptional support experience.
Expert diagnosis & response for every inquiry
We are able to swiftly adapt to your requirements as you scale and with varying ticket volumes, thus always dispatching prompt response and resolution for every customer inquiry.
Omnichannel inbound & outbound support
Build a tech support department the right way
With C4A, you’re not just hiring a single tech support rep. You’re getting an entire Technical Support department at a fraction of the cost and effort of hiring internally.
For each project, we provide: a Success Manager to drive high-level strategy, a Project Manager to oversee day-to-day operations, and one or more Technical Support Specialists diagnosing and resolving customer issues.
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Is Outsourcing Good or Bad?
What's it like to work with C4A, LLC?
Take a look at our most successful growth contractor reviews
Excellent work. C4A assisted me with cold calling a large database. They were very open with communication and continually provided me updates with how they are progressing with this project. They were very receptive to communication and feedback. I recommend them highly for any cold calling/sales campaign.
These guys were absolutely great! I was a little concerned at the beginning but I tend to be a control freak. They know their stuff and got a really good handle on the offer, before they started calling. Out of 100 calls we got 30 good leads! They were "machines"... very professional and efficient sales people, they got down to it first thing in the morning and didn't stop. AND even better was that I got to see everything LIVE. They have a great system because you can see your GOOD leads coming through. WOW! They went over the top in effort. I'm so happy. I'll order a 5000 call package next time. Do yourself a favor and order their gig - you won't be disappointed.
I was overly satisfied with the results, There spreadsheet was very informative and the delivery was great, I will definitely be working with them again.. and would highly recommend there services.
I needed help getting calls done for my business. I'm an experienced cold caller, but like the guys say in their description. "Sometimes you just don't fell like doing it". Well, I didn't...so I decided to find some assistance. The guys were great! They followed my script, and knocked out the 100 calls in no time. I got all the calls recorded, so now I can go back and improve my script. We also got several people who were interested in working with us! So wins all around. C4A is GREAT! I highly recommend anyone using them, if you can... I'll probably have them too busy working with me!!